Frequently Asked Questions
Everything you need to know about your Way of Wade gear.
How do Way of Wade basketball shoes fit?
Most of our performance models, including the WOW series, fit true to size. However, for players with wider feet, we recommend going up a half size for maximum comfort and stability during lateral movements.
What is BOOM technology and how does it benefit my game?
BOOM is our proprietary high-performance midsole material. It provides exceptional energy return and impact protection while being significantly lighter than traditional EVA foams, giving you a more explosive first step.
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days. Express options are available at checkout for faster delivery. Please note that processing times may vary during high-demand release cycles.
What is your return policy for performance footwear?
We offer a 30-day return policy for items in original, unworn condition with all tags and packaging intact. We cannot accept returns on shoes that have been worn on-court or show signs of outdoor use.
Are Way of Wade shoes suitable for outdoor courts?
While many of our models feature durable rubber outsoles, we specifically label models with 'Tuff OS' technology as the best options for high-abrasion outdoor surfaces.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our global logistics partner's portal to monitor your package in real-time.